LightBurn Help
Have questions? Check the pages below for troubleshooting advice, information on laser compatibility, details on our licensing model, and more.
For general usage questions, and the fastest response, please join our
community forum. We encourage this so solutions are searchable by everyone.
If you have a license issue, business question, or something that you'd rather not post in public, contact our support email: Support@LightBurnSoftware.com.
How the License Works
Read more about our licensing model, and get help managing your license.
Software Troubleshooting
Find solutions to common software and machine operation issues.
Which Version?
Determine which version of LightBurn is right for you.
Machine compatibility checker
Machine compatibility checker
To find the right software for you, search the machines you own.
Unlisted machines may work. Use our free trial to check.
Compatible softwares
Machine compatibility checker
To find the right software for you, search the machines you own.
Unlisted machines may work. Use our free trial to check.
Compatible softwares
Feature Requests
Let us know your idea for the next great MillMage feature.
Bulk Licensing
Educational and large-volume bundle purchases.
Account Management
View your order history, update your account details, or upgrade your license.
Past Versions
Download previous releases of LightBurn.
Early Access Releases
Try out new features and help us hunt bugs.
Why no phone support?
In an effort to keep our prices as affordable as possible for everyone, we are not able to offer phone support. Please read about why here.