Contact / Suggestions

Contact us:

For general usage questions, and the fastest response, please use our community forum. We encourage this so the responses are searchable by everyone - we're a small company so one on one support for everyone is impossible.  If you have a license issue, business question, or something that you'd rather not post in public, contact our support email:

• LightBurn Support Forum: https://forum.lightburnsoftware.com
• Email support: support@lightburnsoftware.com

 

We have a dedicated suggestion site that allows you to post suggestions and vote on suggestions made by others: https://lightburn.fider.io/

 

In an effort to keep our prices as affordable as possible for everyone, we are not able to offer phone support.  Please read about why here.

 

Licenses:

Information on LightBurn's license policy and how to manage them can be found here: https://lightburnsoftware.com/pages/how-the-lightburn-license-works