Contact / Suggestions

Contact us:

For general usage questions, and the fastest response, please use our community forum. We encourage this so the responses are searchable by everyone - we're a small company so one on one support for everyone is impossible.  If you have a license issue, business question, or something that you'd rather not post in public, contact our support email:


We have a dedicated suggestion site that allows you to post suggestions and vote on suggestions made by others:


In an effort to keep our prices as affordable as possible for everyone, we are not able to offer phone support.  Please read about why here.



Information on LightBurn's license policy and how to manage them can be found here: