Contact / Suggestions

Get Support

For general usage questions, and the fastest response, please use our community forum. We encourage this so the responses are searchable by everyone - we're a small company so one-on-one support for everyone is impossible. If you have a license issue, business question, or something that you'd rather not post in public, contact our support email:

In an effort to keep our prices as affordable as possible for everyone, we are not able to offer phone support.  Please read about why here.

Make a Suggestion

We have a dedicated suggestion site that allows you to post suggestions and vote on suggestions made by others:

Learn about licenses

Information on LightBurn's license policy and how to manage licenses can be found here: